If at any time, you are not completely satisfied with your purchase, simply exchange it or return it to us for a refund. You can return or exchange an item by mail. See topics below for more detailed information.   
Timeline for returns:    
     If you are not completely satisfied with your purchase, simply exchange it or return it to us for a refund. The return must be made within 15 days of the original ship date.
   
You can return or exchange by mail to:
   The Robe Collection
   4309 13th Avenue
   Brooklyn  NY  11219   
 
     Use the shipper of your choice to send your package back to the appropriate address below. Insure the package for the full value of your merchandise being returned.  Keep your shipping receipt until the credit for your return has processed. 
     Enclose an original invoice or letter in your package containing the following information:
          - Name, address, and daytime phone number.
          - List of items you are returning.
          - Let us know if you want to return or exchange the items.  
     Please allow a minimum of 15 days for us to receive and process your return or exchange. We'll credit or refund the value of the merchandise total and any taxes you were charged. Adjustments to credit cards will be made within one billing cycle.  
  
      We will refund you the purchase price the same way as original method of payment. 
 Refunding delivery charges:  
      Unfortunately, we cannot refund original delivery and handling fees placed on online orders. If you cancel your order after the item has been shipped from the manufacturer, delivery and handling costs will not be refunded.